Ratings & Reviews

Overall Rating

4(12 reviews)100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Mariella H. - |Recommended: YesLove this apartment — I currently reside in a three bedroom apartment in the Severn and love how spacious the apartment is. It is quiet building. There are high ceilings, hardwood flooring, old fireplaces, and huge windows that bring in a ton of light. New management is very accommodating, with maintenance coming in right away when there is an issue. All of the appliances are new. The area is filled with restaurants within walking distance, and is a cute, historical neighborhood. We are also across the street from the School of the Arts and Peabody, so looks of opportunities to hear beautiful music.
response from property -Dear Melanie, Dear Mariella, Thank you so very much for such an outstanding review. Our team is dedicated to providing you with only the best there is to offer! We will be sharing your feedback amongst our team. Thank you for the review and your residency. Have a great day! Kind Regards, Sattie Persaud-Alami Senior Property Manager 611 Park Avenue | The Severn Performance that Adds ValueTM Baltimore, MD 21201 410-752-1488 WPM Real Estate Management, AMO® www.611parkave.com |www.thesevern.com 611office@wpmllc.com
submitted by Riaz Q. - |Recommended: YesCharming building in a great location — Forenote Parking availability required a rating, even though I do not have a car, so I cannot rate the parking situation Thus, I assigned it a score of 3-stars as an average rating. I have lived at The Severn for 18 months and it has been a great experience so far. The building itself is old, which has a both positives and negatives, but the management does an excellent job of answering requests for service and general issues. The location is excellent 5 minute walk to many restaurants, 20 minute walk to the inner harbour, 5 minute walk to a shuttle stop for Johns Hopkins . The neighbourhood is one of the safest in Baltimore and it is also close to a lot of cultural options e.g., within 10 minute walk of the Meyerhoff Symphony hall, Peabody library, Enoch-Pratt library, and Walters Art museum . The Building itself was built in the 1890s, and so with that old-school charm e.g., high ceilings and hardwood flooring comes some problems common to all older buildings. As with any building of this age, there is no central air, so cooling in the summer which is a necessity must come from window portable AC units. But, on the other hand, the heating system individually controlled wall-panel style heaters does a great job in the winter. Some of the other common issues that arise due to age also allow the strengths of the management company to really shine. There is the occasional pest, but if the apartment is kept clean then they are almost non-existent. I have seen a mouse on occasion and have found three dead roaches over the 18 month period. Those pests are unavoidable in a building of this age, but management responds to any requests quickly and they actively monitor and proactively deal with such issues by periodically sending extermination services throughout the building to set traps etc. so that any pests that might be present are dealt with. The management is responsive to maintenance requests any of the times I have submitted a work order because of an issue e.g., plumbing, light going out, oven pilot light going out, fire-alarm beeping , a service technician was over very quickly 2 4 times fixing the issue that same day, with the other two fixing it the next work day . Lastly, the management has really tried to foster a sense of community across the different apartments that they control in the area. They have several other buildings in the neighbourhood and they often send out emails for neighbourhood events and things to look out for in the coming weeks. They also host holiday parties and events among all the buildings where they have food, drinks, and games These are a great way to see other tenants and get to know other folk who are living in the apartments around you.
response from property -Thank you so much, Riaz! We appreciate the awesome review and all of the nice things you had to say about our community and staff. We are so glad you feel right at home here and we hope you continue to enjoy your stay! Please let us know if there is anything else we can do for you and we'd be happy to help!
submitted by Kathryn V. - |Recommended: YesGreat Location — Great central location to everything in Baltimore. Adjacent to a historic mansions and quaint parks. Friendly and helpful staff.
response from property -Thank you Kathryn, we appreciate you taking the time to rate our community and are glad to hear you're enjoying our convenient location. We're also pleaed we've been able to help you with your needs; please let us know if there is anything else we can do for you!
submitted by Eduardo R. - |Recommended: YesChristmas Party — Just wanted to say that the staff did a fantastic job with the Christmas party The food was delicious and staff friendly and courteous. The staff have always been friendly and professional. I'd highly recommend it to my friends.
response from property -Thank you Eduardo! We're so glad you enjoyed the party and hope you'll come to all of our future events--this certainly won't be the last one! Thank you for the nice things you had to say about our staff, we are always here to help. Please let us know if there is anything else we can do. Thanks again!
submitted by Mohamad S. - |Recommended: YesAmazing property to live in Baltimore — The Severn is an amazing and unique building to live in Baltimore. It has the best location in town at the heart of Mt. Vernon. Plenty of bars, restaurants, and cafes are around. Public transportations also available to anywhere in baltimore. The Penn station is within walking distance. The light rail stop is also just around the corner, which would take you to the airport. The community is lively, safe, and friendly. The renovated apartment are in a very good status. Maintenance and admins are very responsive to any issues, even on the weekend. Access to the pool is a huge plus in the summer to chill and swim. The pool has a beautiful rooftop view of Baltimore and it is good sized. The gym is easily accessible and great for working out.
response from property -Thank you for your review! Please remember to refer your family and friend! Just have them call us at 410-752-1488 and remind them to give us your name when they apply. Once they move-in and become a new neighbor we’ll give you a credit of $250.00 toward your rent! Don't forget to join us at our community events! Have a Super day! Kind Regards,
submitted by Melissa W. - |Recommended: YesGreat apartments — Spacious apartments in a great location. Helpful and friendly staff. Happy to call this home for the past 10 years
response from property -Thank you for your review! Please remember to refer your family and friend! Just have them call us at 410-752-1488 and remind them to give us your name when they apply. Once they move-in and become a new neighbor we’ll give you a credit of $250.00 toward your rent! Don't forget to join us at our community events! Have a Super day! Kind Regards,
submitted by Melissa W. - |Recommended: YesGreat apartments — Spacious apartments in a historic building. Amazing location. Staff is very helpful and friendly. Have enjoyed calling this home for the past 10 years.
response from property -Thank you for your review! Please remember to send your family and friends our way! Just have them call us at 410-752-1488 and remind them to give us your name when they apply. Once they move-in and become a new neighbor we’ll give you a credit of $250.00 toward your rent! Don't forget to join us at our community events! Have a Super day!
submitted by Melissa W. - |Recommended: YesHistoric building with lots of charm — Great historic building in a great location. Huge apartments with tall ceilings. New management is very helpful and friendly. I've enjoyed calling this my home for the past 10 years.
response from property -Thank you for your review! Please remember to send your family and friends our way! Just have them call us at 410-752-1488 and remind them to give us your name when they apply. Once they move-in and become a new neighbor we’ll give you a credit of $250.00 toward your rent! Don't forget to join us at our community events! Have a Super day!
submitted by Laura B. - |Recommended: YesBeautiful historic building in the heart of Mt. Vernon — After years of living in a small overprice apartment I finally may the decision to move to the Severn. Now I have a beautiful large apartment with the best view in the city Stunning hard wood floors and other historical features that give this building a unique edge to other properties in the area. Wish I made the move years ago
response from property -Thank you Laura! We are so glad you enjoy the apartment and community and hope you continue to love it for many years to come! Please let us know if there is anything else we can do to make your stay enjoyable. Thanks again
submitted by Lisa H. - |Recommended: YesOk apartments — Lived here for five years Pluses are the area location is close to so much. No problems with noise and loved having door keypads to lock all out Minuses- mice mice mice Parking is a mess and car always has dents due to people playing bumper cars Elevator never works Only two washer dryers for whole building is awful Loved the old staff but the new ones take too long to respond to anything
response from property -My name is Sattie Persaud-Alami, and I am the new Property Manager of 611 Park & The Severn Apartments. I apologize that you’ve had a less than pleasant experience at the community. We are working to improve the experience for our residents and have scheduled a Customer Service training for all our team members to make improvements. I hope that their future efforts will change your opinion. Thank you for taking the time to share your thoughts. Have a Super day!
submitted by Beverli M. - |Recommended: YesGreat location — Lovely building and awesome area.
response from property -Thank you for your review! Please remember to send your family and friends our way! Just have them call us at 410-752-1488 and remind them to give us your name when they apply. Once they move-in and become a new neighbor we’ll give you a credit of $250.00 toward your rent! Don't forget to join us at our community events! Have a Super day!